The Klay Process

Four steps to a perfectly dressed window.

No showrooms. No sales reps. Just a clear, simple process from your first click to your finished window.

01

Design online

Our visualiser lets you see your exact blind, in your room, before you spend a cent. Pick a range, choose your hardware finish and preview it against a photo of your own window.

No measurements needed yet — that comes later, in person, at no charge. This step is just about landing on the look you want.

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Blockout Roller — from $220
A Klay technician measuring a window with a tape measure
02

We come to you

A Klay technician visits your home within 7–10 days to measure every window precisely — no guesswork, no relying on your own tape measure. They will also talk through hardware and fabric options in person.

Free measure — no charge, ever.
03

Made precisely

Your exact measurements go straight to our manufacturing partner, Rynamic Industries SA, where every blind is cut and finished to the millimetre. Nothing is made until your window has been measured.

Finished blinds are freighted to you in as little as 2 business days, then quality checked again before your installation is booked.

Blind fabric being cut and finished on the factory floor
04

Installed perfectly

The same technician who measured your windows comes back to install them — no handoffs, no re-explaining what you want. They know your home already.

Before and after photos are sent to you the same day, and every installation is covered by our 5-year warranty on top of standard product cover.

A Klay technician fitting a finished blind above a window

Common questions.

Start with the part that costs nothing.

Design your blind in the visualiser, then book a free measure. Two to three weeks from first click to a finished window.

Design Yours